At Niche Marble, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you place an order or contact us, we may collect:
- Personal details — name, phone number, email address, and delivery address
- Order information — product selections, customizations (dimensions, colors, materials, finishes), and order history
- Payment information — processed securely through our payment partners; we do not store full card details on our systems
- Communication data — messages you send us via WhatsApp, email, or other support channels
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including manufacturing and delivery
- Communicate with you about order status, confirmations, and after-sales support
- Improve our products, services, and customer experience
- Respond to inquiries and provide customer support
- Meet legal and regulatory requirements
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of your information, subject to legal and operational requirements
Cookies
If you interact with us through our website, we may use cookies to improve your browsing experience and understand site usage.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out through our official support channels.
